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1. BEL’S COMMITMENT TO PRIVACY
This Privacy Policy explains how Bel Australia (“BEL”, “we” or “us”) manages your personal information. It includes details of how we collect, store, use and disclose your personal information.
We are committed to protecting your privacy and are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (the Act).
In this Privacy Policy, "personal information" has the meaning set out in the Act. Essentially, your personal information is any information or opinion that we know (or are reasonably able to determine) is about you.
The entity responsible for the collection of your personal information is Bel Australia Pty Ltd (ABN 45 600 057 298).
2. TYPES OF PERSONAL INFORMATION THAT WE COLLECT
The types of personal information that we collect will depend on the kind of relationship we have with you. However, we will only collect and store personal information about you when it is reasonably necessary for our business activities.
Some of the common types of personal information that we collect include:
We do not generally require you to provide us with any sensitive information about yourself (such as information about your health, sexual orientation, race or ethnicity or religious beliefs), but we may collect such information in certain limited circumstances (e.g. if you provide us with allergy information about yourself).
You may notify us that you wish to be anonymous or use a pseudonym. However, in some circumstances this may mean that we are unable to provide you with the products, services, information or assistance you require.
We will use reasonable endeavours to seek consent from a parent or guardian before collecting any personal information about a child under the age of 15.
3. HOW WE COLLECT PERSONAL INFORMATION
Your personal information could be collected in a range of circumstances.
We may collect your personal information directly from you, when you provide it to our staff or to our agents or contractors, for example:
We may also collect personal information about you from publicly available sources, from our related companies or from third parties (for example, from referees if you apply for a job with us).
4. PURPOSES FOR COLLECTION OF PERSONAL INFORMATION
How we use your personal information will generally depend on why we collected it and the nature of your relationship with us.
Generally, we will only use and disclose the personal information that we collect about you so that we can do business together and for purposes connected with our business operations. These purposes may include:
5. COMMUNICATION AND DISCLOSURE OF YOUR PERSONAL INFORMATION
In some cases, we need to transfer (or provide access to) your personal information to external recipients. The types of recipients that we share your information with will depend on the nature of the information and why we collected it. In the course of our ordinary business operations we disclose personal information to:
We may also have to transfer or disclose your personal data to local law enforcement authorities if we are lawfully requested or required to do so.
Some of the third parties to whom we disclose your personal information may be located outside Australia. The countries in which these third parties are located will depend on the circumstances. However, in the course of our ordinary business operations we commonly disclose personal information to third parties located in the following countries:
6. SECURITY
We take reasonable and appropriate technical measures to protect your personal information against misuse, interference or loss, and against unauthorized access, modification or disclosure. However, except to the extent that liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.
7. DATA STORAGE BY BEL
We store personal information on computer databases and/or in hard copy, and we engage third party service providers to assist in storing and processing certain types of personal information for us. Some of these service providers may be located overseas, or use facilities located overseas to provide us with services.
Your personal information will not be stored for a time period exceeding the period required or permitted by applicable law.
8. ACCESS AND CORRECTION
You have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us as set out below. We will deal with all requests according to applicable law, and we may charge for providing access to this information and we may refuse access where the Act allows us to do so.
9. COMPLAINTS
If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or the Act, please contact us as set out below.
We will take any privacy complaint seriously. We will aim to resolve any such complaint in a timely and efficient manner, and in accordance with our obligations under the Act. We request that you cooperate with us during this process and provide us with relevant information we may require.
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint with the Office of the Australian Information Commissioner: www.oaic.gov.au.
10. UPDATES
We may amend this Privacy Policy at any time and for any reason. The latest version will be available on our website at http://www.babybel.com.au/en-au/content/privacy-policy. You should check this Privacy Policy regularly for changes.
11. CONTACT DETAILS
Please direct any privacy issues or queries to us at +61 3 9690 8770.